Terms of service
Last updated November 6, 2026
These terms cover your use of the rcicaxis website and product, offered by rcicaxis, a product of Figleo Technologies Inc., Toronto, Ontario, Canada. By creating an account or using the product, your firm agrees to them.
The service
rcicaxis is case management software for Regulated Canadian Immigration Consultants. It stores case files, sorts, names and checks documents, and builds PDF packages.
It does not give immigration or legal advice, and it does not file anything with IRCC.
You stay responsible for the file
Document sorting, extraction and checks are produced with software, including AI, and can be wrong. Review every output before you rely on it.
The licensed consultant on a case is responsible for what is filed and signed. The checks help you review; they do not replace your review.
Accounts
Your firm is responsible for who it invites, what they can see, and keeping sign in access secure.
Tell us right away at the address below if you think an account has been misused.
Your data
Your firm owns its case data. You give us permission to store and process it only to run the product for you, as described in our privacy policy.
You confirm you have the right to upload the documents and details you put in, including your clients' consent where it is required.
Acceptable use
Do not use the product to break the law, upload content you have no right to, try to reach another firm's data, or disrupt the service.
We may suspend an account that does, and we will tell you why.
Fees
Pricing is per client case, as shown on our website when the case is opened. Volume rates apply as published.
We will give at least 30 days notice by email before a price change affects your firm.
Availability
We work to keep the product running, but we do not promise it will be uninterrupted or error free.
The product is provided as is, to the extent the law allows.
Limits on liability
To the extent the law allows, we are not liable for indirect or consequential losses, or for decisions made on outputs you did not review.
Our total liability for any claim is limited to the fees your firm paid us in the 12 months before the claim.
Ending the service
Your firm can stop using the product at any time. Ask us and we will delete your firm's data, after giving you time to export it.
We may end the service with 30 days notice by email, or right away for a serious breach of these terms.
Law and contact
These terms are governed by the laws of Ontario and the federal laws of Canada that apply there.
Questions about these terms go to hello@rcicaxis.com.